osTicket is a self-hosted and open source ticketing system written in PHP. I wanted to give it a try as one option for a client’s support needs, but with a local installation that I could throwaway if I decided it wasn’t for me. I put together a simple Vagrant + Ansible solution which downloads and installs the latest version of osTicket, which you can then view via a web browser. The code is on GitHub under pwaring/osticket-vagrant if you’d like to give it a whirl.